Shipping policy

Order processing

Orders are processed within 1 to 2 business days (Monday through Friday, excluding holidays). Once your order ships, you'll receive a confirmation email with tracking information.

Shipping rates

Shipping costs are calculated at checkout based on your destination, the size and weight of your order, and the shipping service you choose. We ship with USPS, UPS, and DHL Express.

Delivery times

Estimated delivery times for each shipping option are shown at checkout and begin once your order has shipped. Delivery times are estimates provided by the carrier and are not guaranteed.

Where we ship

We ship within the United States, to Canada, and to select countries in the Caribbean and Latin America. Available destinations are shown at checkout.

International orders

Orders shipped outside the United States may be subject to customs duties, import taxes, and fees charged by the destination country. These charges are the customer's responsibility and are not included in the price or shipping cost.

Shipping address

Please double-check your shipping address at checkout. If you notice an error, email us right away at info@clutchonlineshop.com and we'll do our best to update it before your order ships.

Damaged or missing packages

If your order arrives damaged, or tracking shows it was delivered but you haven't received it, email info@clutchonlineshop.com with your order number and we'll help resolve it.